@extends('layouts.app') @section('breadcrumb') @stop @section('content')

{{trans('messages.ticket')}} {{trans('messages.property')}}

{{trans('messages.ticket')}} {{trans('messages.description')}}


{{-- If ticket status is closed, dont load reply section --}} @if ($ticket->status != "close")

{{trans('messages.reply')}}

{!! Form::model($ticket,['files'=>'true','method' => 'POST','route' => ['ticket.store-reply',$ticket->uuid] ,'class' => 'ticket-reply-form','id' => 'ticket-reply-form','data-refresh' => 'load-ticket-detail,load-ticket-reply','data-file-upload' => '.file-uploader']) !!} @if(Laratrust::isAbleTo('manage-ticket-status')) @if (!isClientRole() && (env('COMPANY_ID') == 65 || env('COMPANY_ID') == 172))
{!! Form::label('status',trans('messages.status'),[])!!} {!! Form::select('status', [ 'open' => trans('messages.open'), 'pending' => trans('messages.pending'), 'close' => trans('messages.close'), ] ,$ticket->status,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
{!! Form::label('ticket_priority_id',trans('messages.priority'),[])!!} {!! Form::select('ticket_priority_id', $ticket_priorities ,$ticket->ticket_priority_id,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
{!! Form::label('ticket_category_id',trans('messages.category'),[])!!} {!! Form::select('ticket_category_id', $ticket_categories ,$ticket->ticket_category_id,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
{!! Form::label('user_id',trans('messages.user').' '.trans('messages.involved'),[])!!} {!! Form::select('user_id', $users ,$ticket->emp_id,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
@else
{!! Form::label('status',trans('messages.status'),[])!!} {!! Form::select('status', [ 'open' => trans('messages.open'), 'pending' => trans('messages.pending'), 'close' => trans('messages.close'), ] ,$ticket->status,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
{!! Form::label('ticket_priority_id',trans('messages.priority'),[])!!} {!! Form::select('ticket_priority_id', $ticket_priorities ,$ticket->ticket_priority_id,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
{!! Form::label('ticket_category_id',trans('messages.category'),[])!!} {!! Form::select('ticket_category_id', $ticket_categories ,$ticket->ticket_category_id,['class'=>'form-control show-tick','title' => trans('messages.select_one')])!!}
@endif @endif
{!! Form::textarea('description','',['class' => 'form-control summernote', 'placeholder' => trans('messages.description')])!!}
@include('upload.index',['module' => 'ticket-reply','upload_button' => trans('messages.upload').' '.trans('messages.file'),'module_id' => ''])
{!! Form::close() !!}
@endif
@stop